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Features

Everything you need to reply, route and close.

From the inbox your agents live in to the API your engineers build on.

Team inbox

Real-time threads, routing (round-robin, keyword, skill, manual), internal notes, priorities, labels, quick replies, CSAT.

Automation

8 node types, LLM intent triggers, versioning + rollback, 60s dedup, safe condition evaluation.

Campaigns

Broadcast, drip, API-triggered; A/B testing; throttle; business-hours & timezone scheduling; funnel analytics.

CRM & segments

Custom fields, tags, nested AND/OR segments with async materialization, CSV import with validation report, timeline.

Developer API

165+ endpoints, scoped & WABA-restricted keys, HMAC-signed webhook outbox + retry, dev console, SDK snippets.

Multi-WABA

Many numbers under one org, agent-level isolation, quality-score and tier tracking, org-level billing.

Templates

Full component support, visual variable mapping, 40+ languages, Meta approval sync with rejection reasons.

Analytics

Funnel (sent→delivered→read→clicked→replied), timelines, top campaigns, CSAT, usage, CSV export.

Compliance

Suppression lists, opt-out enforcement, audit logs, RBAC, encryption. See security →

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