September 2026
Shipped- •Meta Tech Provider verification pages — privacy, terms, data deletion, subprocessors
- •Embedded Signup integration for customer onboarding
- •AI-Assisted Support with Groq Cloud and Anthropic Claude
- •Data Deletion Status page for checking Meta deletion requests
- •Public subprocessor list with processing locations and certifications
- •Trust Center with security practices, SOC 2 roadmap, and vulnerability disclosure
August 2026
Shipped- •Shared Team Inbox with assignment, internal notes, and collision detection
- •Contact Management with tags, segments, and consent tracking
- •Broadcast Campaigns with template management and scheduling
- •No-code Chatbot builder with keyword triggers and menu options
- •Automation Workflows with event-based and time-based triggers
- •Analytics dashboard with response times, volume tracking, and agent productivity
- •RESTful API with webhook subscriptions for external integrations
Q4 2026
In Progress- •Meta Tech Provider verification completion
- •WhatsApp Business Platform TOS acceptance
- •SOC 2 Type II preparation and audit
- •Enhanced onboarding flow with in-product guidance
Q1 2027
Planned- •AI-powered lead qualification and scoring
- •Shopify integration for ecommerce customers
- •Multi-language support for chatbot and automations
- •Public status page with uptime metrics