The Challenge
Online stores message customers on WhatsApp manually and want to scale it without losing the personal feel. They want to cut cart-abandonment and order-status ticket volume.
How Convoup Helps
Shared Team Inbox
One number, your whole team. Handle order queries, returns, and support — all in one place.
Broadcast Campaigns
Send order updates, promotions, and cart abandonment reminders to opted-in customers.
Template Management
Create and reuse templates for order confirmations, shipping updates, and more.
No-code Chatbot
Automate order status queries, FAQ answers, and common requests.
Automation Workflows
Route conversations, tag customers, and follow up automatically.
Conversation Analytics
Track response times, resolution rates, and team performance.
Supported. Affordable.
Your whole team, one number.
Multiple agents on one WhatsApp number, working together. That's the power of a shared inbox — and the start of better customer conversations.
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Human Support
Not a bot-only helpdesk. Real humans, ready to help when you need them.
Dedicated Account Manager
A named person who knows your business and your setup. Someone you can call when it matters.
Catalog/commerce features and store integrations are on our roadmap. Focus is on inbox, broadcasts, templates, automation, and analytics.
Ready to scale your customer conversations?
Start your free trial or talk to our team about your ecommerce needs.