AI-Assisted Support
AI that deflects the easy questions and drafts replies — with a clean handoff to a human.
The Challenge
Your agents spend too much time on routine questions, slowing down response times for complex issues.
How Convoup Helps
Convoup's AI handles the routine questions and drafts replies to speed up your agents. When a conversation needs a person, it hands off cleanly to a human agent.
- AI chatbot for deflection
- Agent assist for faster replies
- Clean handoff to human agents
- Your customers can always reach a human
Works with Shared Team Inbox and Automation Workflows.
AI-Assisted Support is designed to deflect and speed up — not to replace your support team. A human is always reachable.
99
the difference
Supported. Affordable.
When something breaks on a live customer channel, "we'll get back to you in 48 hours" is unacceptable. With Convoup, you get a real human through the dashboard and at [email protected].
Your whole team, one number.
Multiple agents on one WhatsApp number, working together. That's the power of a shared inbox — and the start of better customer conversations.
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Sales
Support
Onboarding
Human Support
Not a bot-only helpdesk. Real humans, ready to help when you need them.
Dedicated Account Manager
A named person who knows your business and your setup. Someone you can call when it matters.