About Convoup
Our Story
Convoup was founded on a simple belief: growing teams deserve both affordable pricing and reliable support. We saw too many businesses forced to choose between expensive enterprise tools and cheap alternatives that leave you on your own.
What We Believe
For growing teams — in ecommerce, agencies, enterprises, education, real estate, and healthcare — who run customer conversations on WhatsApp and are underserved by slow, impersonal vendors.
What We Build
Convoup is a WhatsApp Business Platform CRM — a conversational engagement and customer-management layer built on top of Meta's WhatsApp Business Platform APIs.
“One shared WhatsApp number your whole team can run — for support, sales, and campaigns — with the contacts, automation, and analytics to back it up.”
Why Convoup
Human Support
Not a bot-only helpdesk. Real humans, ready to help when you need them through the dashboard and at [email protected].
Dedicated Account Manager
A named person who knows your business and your setup. Someone you can call when it matters.
Fast Response SLA
When something breaks on a live customer channel, we respond fast. Because "we'll get back to you in 48 hours" is unacceptable.
Company & Legal
Convoup is operated by Upgreatworld Pvt Ltd, a company registered in India.
Business address: Welldone Tech Park, Sector 48, Gurugram - 122018, Haryana, India
Customer support: [email protected]
Convoup is an independent technology provider and is not owned, sponsored, endorsed, or certified by Meta Platforms, Inc. or WhatsApp LLC.